Your main responsibility in the Technology team will be to lead front-end development efforts. This will entail designing, developing, and providing support for new cross-platform client applications intended for use on the Web, Android, and iOS platforms.

Collaborate with the team to refine and design new client applications.

Develop and maintain new cross-platform client applications.

Ensure the performance, quality, and responsiveness of applications.

Help to maintain code quality, organization, and automatization.

5 years of experience in front-end development

Proficiency in cross-platform application development

Experience in React, React Native, NextJS

Strong knowledge of application architectures and best practices in application development and design patterns

Experience working in CI/CD environments and utilizing testing

Experience in apps optimization and performance improvement

Experience in creating flexible and efficient user interfaces

Ability to work in a team or individually as and when required

Comfortable working in a fast-paced environment

Excellent verbal and written communication skills

Ability to use advanced English for different work and business purposes

As a member of our team, you will be joining the Payments department, comprising several teams that are focused on Operations and Business Development. The department's core mandate is overseeing the development, management, and performance of all payment processes.

Your role will specifically be with the Vendor Relationship Management team, which is accountable for researching, onboarding, managing relationships, monitoring performance, and handling contracts with payment and ancillary partners.

Perform and monitor the reconciliation of Senmo internal systems on a daily basis.

Identifying inconsistencies, communicating, and coordinating with relevant departments for issue resolution in a timely manner.

Prepare various monthly reports related to balances and client funds.

Ensure all relevant documentation is in place to deliver reconciliation information to the Finance department and internal audit.

Assist the reconciliation team leader in the preparation of the analytical report.

Carry out other internal reconciliations and reporting as required.

Degree in management information systems (MIS), financial studies, economics, accounting, mathematics, or another related field

Thorough understanding and experience in performing in reconciliation

2–3 years of relevant experience in a reconciliation position in the financial services industry

Thorough understanding of bank reconciliation

Ability to work independently and to demonstrate a genuine understanding of the subject and tasks at hand

Ability to work well and proactively with multiple parties

Propensity to extract raw data from systems and convert this to meaningful data for analysis

In the capacity of a QA Test Lead, you will have a vital function in ensuring the delivery of top-notch software quality. Your role will involve leading a team of detail-oriented QA Engineers, who will be responsible for creating and implementing both automated and manual tests for new features.

By providing leadership to the team, you will play a crucial part in elevating the bar for software quality. You will need to maintain a broad perspective while paying close attention to the specifics of each project. This position will require you to have an overall perspective and leadership skills in quality assurance to ensure successful delivery of different projects.

Through your work, you will gain insights into how an efficient quality process can significantly improve software development and delivery.

Closely work with a development team so to better centralize QA efforts.

Provide senior-level strategic thinking and leadership in the area of QA and risk management.

Support and develop our quality model, which includes providing training, tools, and environments for developers to test, helping optimize and improve software development processes, and preventing issues before they become bugs.

Support and improve a process of sharing knowledge and best practices within the Exness.

Stay up to date with new approaches and tools in the area you work.

Track quality assurance metrics and work with the product team leads to improve results.

Previous experience as a QA Lead or similar role in a cross-functional team in an agile environment

Hands-on experience with testing tools and automation testing in Python or Javascript and has built Test Automation frameworks using open-source tooling

Strong analytical skills and priority management

Excellent team and communication skills, argumentation strength, ability to learn and coach, ability to analyze, structured systematic way of working, result, and customer orientation

Ability to use advanced English for different work & business purposes

Successful experience in change leadership

Out-of-the-box thinking and seeing opportunities where others do not see them

Flexibility, openness to other opinions, and ability to make weighted decisions regardless of your personal preferences

Our organization is currently seeking a Customer Support Executive who will be responsible for delivering outstanding service to our existing clients in the region. The role entails providing assistance and resolving issues through various communication channels to ensure that our clients receive excellent support.

Process client requests and solve issues via live chat, phone call, and email by navigating multiple programs while paying attention to accuracy and detail.

Escalate the issue to the appropriate specialist when needed via Salesforce or Jira.

Update clients on their request status accordingly.

Verify documents submitted by clients within specific regions on an hourly basis.

Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.

Understand the company's business functions and roles by attending company seminars and meeting the required assessment target.

Achieve quarterly KPI targets set by the CS Manager.

Perform other ad hoc tasks assigned by the manager.

Minimum of one year of experience in a customer service-related role

Good communication skills in English and native language (Arabic)

Strong client-facing and communication skills

Bachelor’s degree/diploma in business administration or related field

Want to join the Senmo crew?

Are you in? Join us and learn how we roll.

Front-end Engineer

Reconciliation Specialist

QA Test Lead

Customer Support Executive

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